Productivity: Our capability to do the job right the first time.
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Responsiveness: Our ability to adapt to changes and meet unusual needs.
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Professionalism: The friendliness and professionalism offered by our team.
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Delivery Time: Our capability to deliver the product fast and fulfill order on time as promised.
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Price: The competitiveness of our prices.
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Billing: The ability and accuracy of our billing process.
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Packaging: Our well-organized and effective packaging methods.
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Warranty/Replacement: The effectiveness in which our warranty service was provided if ever needed.
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Fast Quotes: How easy, fast and straightforward is to get a quote.
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Overall: As a whole, our performance and overall service as a vendor.
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